An organization’s culture often gets blamed for lack of transformation success. To address this issue, this session focuses on a systems view to organizational transformation. A small shift in one thing can produce big changes in everything. Consequently, the higher the leverage point, the more the system will resist changing it. Direct attempts at changing organizational culture don’t work; they lead to many haphazard attempts at behavior change but don’t result in lasting transformation within the organization. Many leaders attempt to shift organizational behavior but neglect underlying structures that give rise to dysfunctional behavior. We compare and contrast different systems’ leverage points to draw a distinction between leaders’ actions and, more importantly, mindset towards organizational transformation. Introduction to various systems thinking models with colorful examples from real-world coaching situations will help you to think through your transformation challenges and help you learn why culture change is free when you replace willpower with knowledge.

Presentation File