The Scrum Guide is pretty clear on the criticality of the definition of Done: "When a Product Backlog item or an Increment is described as "Done," everyone must understand what "Done" means. However, the Scrum Guide ALSO says that the definition of Done can "vary significantly per Scrum Team." This lead us to examine when and how the definition of Done should vary, how distributed teams should create their definition of Done, and what other agreements can help the team be productive, including a definition of Ready and a definition of NO.