Texas Mutual Chooses Self-Disruption to Stay Ahead

by Shane Billings
Image of Texas Mutual Insurance company building.

It was Christmas-tree season and the light illuminating the plant nursery had gone out. To replace the bulb, the metal cable needed to be put back on the pulley to get the light down. David Foster, a nursery employee, shimmied up. He was eight feet off the ground when a coworker turned on the crank for the pulley. Foster’s hand was caught in the gears...

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