Get inspired and energized for your time at the gathering with changemakers Shola Kaye, Jurgen Appelo, and Mike Walsh, who will join the Global Scrum Gathering in Amsterdam as the keynote presenters.
Shola Kaye - Culture, Comms, DE&I, Empathy Skills for Leaders
"Shola is a big impact speaker and compelling storyteller. Be warned: her energy and positivity are highly contagious."
– Paul Keenan, President, Bauer Media Audio
Keynote: Culture, Leadership Communication, Performance: Delivering Effective Feedback With Empathy
Develop the skills to support and co-create your colleagues’ success, whether you’re a manager, product owner, scrum master, individual contributor, or another role in your company.
At work and in our personal lives, delivering effective feedback is a valuable skill and is essential for agile teams who want to delight customers and continuously improve. Delivered in the right way, feedback can be empowering and inspiring, and can drive an individual, and their team, toward fantastic success.
So what’s your intention as a manager or agile team member? Is it to break or build? To crush or to co-create? Do you restrict your feedback to the obligatory once or twice a year, or do you feedback continuously, increasing the motivation and confidence of your team members?
Expect to learn more from Shola about these key ideas:
- Understand the importance of providing ongoing, tailored, empathetic developmental feedback
- Explore the repercussions of poor feedback styles such as The Drive-by, The Comparison, The Public Humiliation, and The Wrecking Ball
- Discover the four elements required to create psychological safety on your scrum team so that your feedback is well-received
- Receive an effective strategy for delivering feedback as an individual contributor
- Learn three different feedback frameworks and the pros and cons of each
“Empathetic leaders are caring and compassionate, and take the time to understand what their employees are going through.”
– Shola Kaye
Meet Shola Kaye
Shola Kaye is the author of two books and an award-winning international speaker on communication, inclusive leadership, and empathy at work. She’s passionate about helping organizations create an atmosphere of belonging for their people.
When a workplace is fully inclusive and welcoming, amazing things happen. People are transformed into leaders. Teams and groups perform better. Everyone gains. Shola’s work has appeared in a variety of industry journals, she’s a LinkedIn Learning instructor, and her clients include The United Nations and Deloitte.
Shola designs and runs programs on communication, leadership, DEI, and workplace empathy. She has a degree in Natural Sciences from Cambridge University, completed scientific research in the field of Neuroscience at the U.S. Centers for Disease Control in Atlanta, and spent a number of years working in the United States in financial services.
She has also performed on four continents as a professional entertainer. Shola’s writing has appeared in industry publications such as Management Today and HR Zone and she has been featured in Marie Claire, Harper’s Bazaar, and on the BBC.
Jurgen Appelo - Agility, Innovation, Experience, and Leadership
"Watching @jurgenappelo at #tute2019 Again, extremely important points wonderfully presented! #contribyte #Agile #lean #LeanStartup"
"'Happiness is not a destination. It's a path.' Awesome speech #DWSC16"
Keynote: Nothing Matters Except the (Employee/Customer) Experience
The notion of agility is often associated with fast adaptation and rapid delivery. However, the true crux of innovation extends far beyond simply meeting customer demands more swiftly. The most agile teams delve into customer needs and desires, revealing the true value proposition and Job-to-Be-Done.
Beneath the surface of product features lies a complex phenomenon that constitutes the user and customer experience. Do product teams genuinely comprehend what consumer delight is? How should they reorganize themselves and improve their collaboration to increase the value they create for their stakeholders?
Outstanding product teams go beyond "delivering faster" and "celebrating failure." They channel their energies toward cultivating user journeys and nurturing environments of joyful innovation. This requires levels of collaboration and experimentation rarely seen in IT and beyond.
Join us as Jurgen shares his perspective on the essence of agility and innovation for product teams. Drawing from his rich experience as a leader and entrepreneur (and as an obnoxiously demanding customer), he shows how to increase team intelligence and the organization’s rate of innovation.
About Jurgen
As an author, speaker, and entrepreneur, Jurgen Appelo helps innovative organizations survive and thrive in the 21st century. He gladly shares stories, games, tools, and practices, so you can create your own way of working as a network organization. Most importantly, he offers the unFIX model for organization design, continuous innovation, and a better human experience.
Jurgen calls himself a creative networker. But sometimes he’s a writer, speaker, trainer, entrepreneur, designer, manager, blogger, reader, dreamer, runner, freethinker, or … Dutch guy. Inc.com has called him a Top 50 Leadership Expert and a Top 100 Leadership Speaker.
In 2008, Jurgen wrote a popular blog at NOOP.NL with ideas on agile management and organizational change. He is the author of the best-selling book, "Management 3.0," which describes the role of the manager in agile organizations; "How to Change the World," which describes a supermodel for change management; "Managing for Happiness," which offers you practical ideas to engage workers, improve work, and delight clients; and "Startup, Scaleup, Screwup," which dives into the major topics that business leaders and entrepreneurs are confronted with throughout the business lifecycle. And the fifth book he is working on will be "Glitches of Gods" … a sci-fi novel!
Jurgen is CEO of The unFIX Company and Happy Melly, and co-founder of the Agile Lean Europe network.
"The culture of any organization is shaped by the best behavior it is willing to amplify."
- Jurgen Appelo
Mike Walsh - Reinvention and Change in the Era of Machine Intelligence
“Mike bridged IT legacy practices with the future reality. All too often IT takes the technology centric view and Mike called us to action to engage our customers, not publish to them.”
- Matthew Groom, Sr. Director of Luxottica
Keynote: The AI-Powered Organization
This keynote explores why now is the time for radical reinvention: a call to action tailor-made for adaptable agilists.
ChatGPT and the rise of generative AI platforms are just the beginning of a much bigger algorithmic revolution that is set to reshape the future of work itself, and Mike Walsh explores how changemakers in leadership and all levels of an organization can meet the moment.
Rapid shifts in technology, customer needs, and competitor dynamics allow companies to build resilience to changing environments and integrate not only cutting-edge technologies but also embrace a new generation of talent.
Whether it be how we engage our customers as agile teams and organizations, how we automate our processes, or even how we make decisions as leaders – the ability to effectively transform data into value will be at the heart of 21st-century business. Building an AI-powered organization is crucial to your company’s future survival.
In this keynote, attendees will learn:
- Why AI will change the dynamics of every industry and the delivery of even the most traditional products and services
- How to harness new ways of working as changemakers in our industries, with the use of humans and algorithmic platforms
- How to identify and develop future needs from tomorrow’s leaders and teams
“The next big business shifts will be shaped by the data-driven interactions that your children experience daily.”
– Mike Walsh
Get to Know Mike Walsh
Mike Walsh is the CEO of Tomorrow, a global consultancy on designing companies for the 21st century. For the past twenty years, he has been a leading authority on disruptive innovation, digital transformation, and new ways of thinking. A global nomad from a diverse ethnic background, futurist, and author of three bestselling books, Mike advises some of the world’s biggest organizations on reinvention and change in this new era of machine intelligence.
A specialist in AI-powered transformation, Mike’s work and research was recently profiled by the Rotman School of Management. His talent is being able to bridge the two worlds of disruptive technology and business leadership, translating deep tech into pragmatic recommendations for leaders to seize new opportunities, transform their organizations, and change their own thinking.
Mike is a prolific researcher who interviews innovators, scientists, entrepreneurs, and corporate revolutionaries every year. Many of these conversations feature in his popular podcast, Between Worlds. A skilled facilitator, he excels at fireside chats with CEOs, customers, and other thought leaders. He brings this consultative approach to personalizing insights and recommendations for his audiences, specializing in identifying ‘mind grenades’ or provocative questions that will challenge your team and stretch their thinking.
Mike’s latest book, "The Algorithmic Leader," offers a hopeful and practical guide for reinventing leadership and organizations. The book has been a global hit and is now available in Chinese, Japanese, Korean, German, Polish, and Russian. In 2019, "The Algorithmic Leader" was selected to be given to the world leaders and executive attendees of the Ambrosetti Global Forum at Villa d'Este in Cernobbio, Italy.
Did you miss joining us for the gathering in Amsterdam? Don't worry - you can gather with us in New Orleans for four days of new connections, educational sessions from experienced agilists, and a little bit of New Orleans magic from May 19-22, 2024.
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