In the first article of this two-part series, we explored how the three pillars of Scrum (transparency, inspection, and adaptation) can guide us in improving Diversity, Equity, and Inclusion (DEI). The intention of the first installment was to lay the foundation and initiate the conversation with our agile and DEI panel of experts at the Agile Meets Diversity, Equity, and Inclusion: Part 1 webinar that followed.
With this foundation laid and the understanding that transparency is critical for the rapid feedback loops of inspection and adaptation that fuel change, we are ready to explore how the five values of Scrum (commitment, courage, focus, openness, and respect) can be applied to help us reach our DEI goals at the team and organization level. We discussed these in greater depth during our webinar, Agile Meets Diversity, Equity and Inclusion: Part 2.
Below, we provide a brief review of the five Scrum values and some high-level connections and insights for their value in fostering DEI.
Scrum teams value commitment. Agile teams are committed to each other and to working together as an effective workgroup. The reflection and communication practices built into each work cycle also ensure that agile teams only commit to work; they have the capacity and capability to accomplish within the agreed-upon timeframe. The symbiotic commitment to team and task success translates into incremental progress that, in turn, builds team trust and confidence.
The table below shows how this value can also guide our commitment to DEI attitudes, behaviors, policies, and practices.
Commitment for Agile Teams(Scrum Alliance). |
Commitment to Diverse, Equitable and Inclusive Teams |
We are all in for our teammates, our community, and the change we wish to see in the world. We follow-up and follow-through, which means we're careful about what we say yes to. We know that it is okay to disagree with one another—but when we do, we discuss it privately; in public, we speak with one voice.
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The Scrum value of courage is most often invoked when there's a need to have difficult conversations and to stand up to outside influencers who want to change or interrupt the team's priorities.
“Scrum teams must feel safe enough to say no, to ask for help, and to try new things. Agile teams must be brave enough to question the status quo when it hampers their ability to succeed.” (Scrum Alliance).
Courage is also necessary for workgroups to be spaces of equity and inclusion, where diverse voices and perspectives are represented and heard. Agile team members need to co-create a space that provides enough psychological safety to live into this value.
Courage in Agile Teams |
Courage in Diverse, Equitable, and Inclusive Teams |
We are willing to say no, to ask for help, and to try things. We question the status quo and challenge with compassion. We are strong enough to adapt to shifting priorities and brave enough to celebrate when things go differently than planned. We speak with candor and clarity because it's kind. |
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The Scrum value of focus is intertwined with courage. In a Scrum team, this value means staying focused on the agreed-upon work and not getting derailed by others' agendas. Many teams, and even entire organizations, fail when they lose their focus or get distracted by leadership changes, shifting priorities, and other unexpected and unplanned events. As time passes since George Floyd’s murder, the killing of Breonna Taylor, and so many others, the need to stay focused and courageous to achieve societal and workplace DEI are even more critical.
Focus in Agile Teams |
Focus in Diverse, Equitable, and Inclusive Teams |
To meet our goals and delight the community, we finish what we start and take on limited projects. We are fixated on delivering value, not on a to-do list. While our specific plans will evolve, we are relentless about enabling the community to succeed because they are the center of our work. |
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Equity leads to inclusion, and inclusion inspires all team members to focus, innovate, and contribute to business goals confidently.
For agile teams to be effective, they must be open to new ideas, giving and receiving constructive feedback, and to learning and changing. Since George Floyd’s murder, many companies have been hosting courageous conversations and working to create and sustain opportunities for sharing and airing experiences and frustrations. This is a starting point.
Openness on Agile Teams |
Openness on Diverse, Equitable, and Inclusive Teams |
We always have more to learn, so we consistently seek new ideas. We are transparent about our individual and collective areas of opportunity and are willing to seek our teammates' feedback. We continually demonstrate our work and know that doing so is a competitive advantage. |
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Leaders in all industries are taking a critical look at themselves, examining company practices, and being open about the areas of improvement when it comes to DEI. Those who value openness in every sense of the word will find more opportunities for success and growth.
The Scrum team value of respect is not only the core of agile team success; it is fundamental to the success of all human interactions. On an agile team, respect means each team member's skills, knowledge, talent, experiences, and perspectives are respected and valued. Because agile teams are self-organizing, all team members must respect one another to get the work done.
Respect in Agile Teams |
Respect in Diverse, Equitable, and Inclusive Teams |
We honor the voices, skills, and contributions of others. We recognize that we are better and stronger because of our diverse backgrounds and experiences. We treat one another as whole, creative, and purposeful beings with positive intent. We add to the ideas of others as we listen, share, and encourage. |
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Extended to diverse, equitable and inclusive teams, respect means we also value each other's racial, ethnic, cultural, age, gender expression, ability differences and life experiences and each of the many other ways we are different from each other. Respect is intentional and goes well beyond tolerance. No one wants their differences to be merely tolerated. Human beings thrive when they are seen and appreciated for who they truly are.
Agile frameworks for DEI are aspirational. This may be, in part, because most of the processes were first developed in manufacturing, then refined and adapted for software development, industries, and environments (among many others) that have well-documented challenges recruiting and promoting diverse workforces and creating environments for Equity and Inclusion where all can thrive.
The pillars and values of Scrum are, of course, not a magic wand that will eradicate the pandemic of racism and other inequities. They can help us, however, as guides that inspire intentional action.
We hope you will join us on October 8th for Part 2 of our series: Agile Meets Diversity, Equity, and Inclusion, in which we will dive more deeply into this topic and hear more inspiring and actionable ideas for how to translate the five values of Scrum into action.
Register for Part 2: Agile Meets Diversity, Equity, and Inclusion on October 8th at 1pm ET
Pamela Meyer, Ph.D. is President of Meyer Agile Innovation and the author of four books on agility, innovation, and learning, including The Agility Shift: Creating Agile and Effective Leaders, Teams and Organizations, and is a Certified ScrumMaster®. Meyer helps leaders, teams, and organizations that are adopting agile frameworks. She also teaches courses in business innovation, organizational change, and adult learning at DePaul University in Chicago.
Melanie Coffee (CSM), PR & Media Relations Director, Crayon, is a communications expert with more than 20 years of journalism experience. A longtime diversity, equity, and inclusion advocate, Melanie has hosted numerous training workshops on inclusive leadership, diversity, and effective communication for professionals across various industries, including legal, media, and technology.
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